so i sold 2 items on ebay totaling $322 and shipped the 2 items... UPS stopped the packages and said they will not ship them.. I refunded the buyer the $322 (same buyer bought both) and thought it was solved. turns out I sent him the money rather than "refunding" it which ebay makes money off of because I do not get any fees back. a couple weeks later the buyer makes a claim and states in his claim i refunded him money and he wants me banned because I didn't fulfill this "legal contract"... I responded stating I refunded his money already but ebay gives him ANOTHER $322 so this guy MAKES $322 off of me. They then closed the case with this guys refund I contact through the cases giving them Transaction ID numbers and everything but no answer. what are my next steps? PS.. I SOLD NOTHING ILLEGAL!
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