PayPal Community

Update   Contacted a very nice Paypal lady who after checking my valid tracking has appealled my case   Lets see what happens now  ... View more

I have contacted them via facebook message yesterday, over 24 hours ago    There has been no reply   How else can I appeal my case ?     ... View more

It a Paypal transaction not Ebay, regardless they should not have closed my case    I sell on Ebay    It's not delivered yet and Paypal had no right to close my case because of a invalid tracking because it is valid just not delivered yet   Address was from Paypal from the selller   I posted on the 16th of July and they closed the case on  23th July   So they gave me one week to return something from the UK to China, which is impossible    Paypal does not protect the buyer like they say they do ... View more

Royal mail airmail it to China then it's down to the China post to complete the delivery   I'm a ebay seller and use Paypal alot   I have never seen Paypal deal with a buyer in this way in 13 years on ebay   They have had thousands of £ off me   Buyers normally don't have these issues when claiming, normally sellers come second   Buyers are fully protected, well not this time Paypal you are a joke ... View more

Yes it will show delivered as it's a tracked service      ... View more

So it's in Beijiing China now , it's can take up to 4 weeks to arrive, China post is very slow   So why did Paypal close my case I've send it back and have the tracking reciept here ... View more

The tracking in viewable on the Royal mail tracking website,   Latest update: It's on its way Your item, posted on 16/07/16 with reference RU617063712GB has arrived in BEIJING CHINA and is being processed for delivery. ... View more

I've have a payment into my paypal account now   So now paypal are holding my money with regard to this unautorised payment   Still no word off them about the claim, nearly a week after they have had the information about the delivery   Now this is becoming a complete joke and a robbery   Not happy with paypal, once again sellers are losing out     ... View more

    I always send recorded delivery so paypal have the Royal mail tracking number and a picuture of the post office receipt   Sent to the confirm paypal address which is clear on the recipt via house number and postcode   So I guess I'm covered under seller protection, so why put my account in the red   The tracking was on the ebay item in question so why don't they check that it's the same company   If funds where in my account then they would be tied up until the they pull their finger out and sort this out   Which could take up to 75 days, really !!!    They are fast enough to take your fees off you, that doesn't take 75 seconds to do that     ... View more