I don't know if my issue is the same as yours, but I need to add my other email address to my paypal account, and they did send my confirmation email, but it would't work or confirm. So I started all over (at their advice) and this time, they sent a verification code and I followed their directiions on what to do, and there is still a problem. I have been reading through the forum, but they lock or close many of the topics after a month, so I have yet to find if there is resolution. I know I can call them, but I haven't heard good things about that as well. Since it seems this has been an issue for quite some time, I am wondering why this glitch hasn't been fixed. If there is problems adding another email, then don't make it look like you can by easily clicking here, clicking there, and you're done. I'm so tired of so many companies that we use for our business and communications claiming so many things they can do or fix or help you out with, but never following through with their claims. I've realized........when a service or company has a community forum.........that means there are issues. If everything was running as promised, there would be no need to have to find a forum, search through for topics, look for archived solutions, and just vent frustrations. Paypal......please fix this problem. Don't keep customer service employees around just for appearance sake. They need to know and identify the problem and fix. Better yet, I don't want to have to spend 2 hours trying to get ahold of customer service trying to get a problem fixed that apparantly has been the burden of so many customers. If we can't add one, just say it. If we can, don't make us jump through hoops for 2 hours. Fix the problem. The first time, please.
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