This message comes after nearly a year of my horror story dealing with Paypal Singapore. I'm American, but live in South Korea. I have been an active Paypal use for nearly 10 years, since I was in the States. At some unknown point I discovered my account got sent to Singapore, along with the horrific customer support. More on that later... About 3 years ago, I started a small animal shelter here in Korea, with the simple purpose of helping homless dogs find a home. Then a friend in the states asked if she could send me some money to buy food for the dogs. one thing led to another, and after a few months about 6 people were sending me money to help care for the dogs. Then, I made THE mistake. One night, fooling around with my Paypal settings, somehow I clicked on something that changed my account into a NON-PROFIT business. And all **bleep** broke loose. I recieved an email from Singapore, demanding that I send them all the legal documents of incorporations as a register non-profit charity with the local South Korean Government, or Paypal would cancel my account. The fac is this: South Korea is a primitive country when it comes to animal welfare non-profits. Basically, there are none. The government does not issue ANY non-profit status to animal shelters. They allowed me to register as a kennel, but not a non-profit. Well, the Singapore people became STUPID at this. They demanded that I send them non-profit papers, despite the fact that I clearly explained the situation to them, in plain english. I told them I had made a mistake in selecting NON-PROFTIT status, and asked them to please change my accoun to a simple business. And it was like they weren't reading english. The responded with the same copy and paste form, demanding non-profit incorporation papers. At this point I had to make several long distance calls to singapore, and got connected with people who barely speak english, and naturally, were just reading from a form answer, not thinking about what I was explaining. All of this on top of the fact that any documents that the Korean government issues will, of course, be written in the KOREAN LANGUAGE... and yes, you guessed it.... no one in singapore can read Korean... its a completly different alphabet! I pointed this out to the singaporeans, and they said: "You just translate to english what document says" I explained to them that if this is the case, I could send them ANY document written in Korean, and make up a translation! How would they know it WASN'T a non-profit incorporation? **bleep**, I could have sent them my Gas bill and they would even be able to read the title of the document! But I explained to them that I am honest, and simply want to change my status... End result? They blocked my account, refuse to let me access my 1,400 USD Balance, and PERMANENTLY banned me from using Paypal services... So, in Asia, it is okay for a billion chinese, thais, vietnamese, and singaporeans to sell counterfit clothes, watches, videos, etc, but it is NOT ok to take dogs off the streets and help them find a home. The also told me that the only way I can get my money is to get a check from them in Singapore dollars... which is impossible to deposit in any bank in South Korea! I'm begging somebody with a brain that works at Paypal USA, that they help me get my money... At this point I don't care about ever using paypal again (I've quit ebay and simply use Amazon.com) Help! by the way, because paypal singapore blocked my account, I couldn't register here with my account, and had to open a new one jsut for this.
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