PayPal Community

>>I have been looking at how paypal converts canadian dollars to USD and its rate is way off....<< **bleep** right it is!!!   This is the third time I complained to PayPal by phone & email about them switching exchange rates around - the customer service person obviously did not understand how exchange rates work and kept arguing that the exchange was correctly done!   The current rate was 1 USD = 0.9846 CAD and yet I was charged the other way around! I should have paid LESS in CAD than the USD price of the item but was charged MORE!   If PayPal keeps gouging its customers and not listening, they'll only have themselves to blame if their customers get fed up and start switching to other payment methods! ... View more

After a lot of back and forth with PayPal support, I was finally told that the option to apply multiple mail rates to an online sale is not yet available to Canadian customers! When will PayPal realize that they are not just servicing the US? ... View more

There's all sorts of workarounds that one could do but the problem is they would all look unprofessional and make the customer go through many more steps and just add to their confusion. AAAAARGHH! is right! When will companies like PayPal start paying as much attention to their Canadian customers as they do to their precious US ones??? ... View more

Never got a reply... ... View more

I'm not sure why you posted this message in reply to my question, since I know you are not my customer nor do I sell security products.   You probably posted your message in the wrong area by mistake. I would suggest your contacting PayPal customer service directly or through the conflict resolution area to get help with your issue.   Good luck and regards... ... View more