I don't know why they hold up your money, but it's probably because PayPal is a FRAUD. I ordered an item from Pink Queen apparel. They said it 'could' take up to 2 days to process. When it had not processed in over a week, I emailed them. Got a form reply saying they were behind because of Halloween orders. Emailed again, threatening to cancel my order. They sent another different form reply,from an 'Ethan', telling me that my order was lost by the shipping company, 'On its way to my door'. Said I had 3 choices, one of which was to cancel and request a refund. I requested a refund and ordered the exact same item from somewhere else. In the meantime, I started a dispute with PayPal. Two days later, Pink Queen emailed saying my order had shipped. Funny that an order that had shipped over a week prior and was lost by the shipping company was able to ship two days after I cancelled and requested a refund. So, PayPal decided that since they shipped my order, EVEN THOUGH THEY LIED TO ME, it's all good and it's a non-issue. Dispute closed. Doesn't matter that I will have 2 of the same item (IF the Pink Queen order ever shows up). Doesn't matter that they lied to me. PayPal doesn't give a crap. They got their cut of my money, I'm screwed, and it's all good. Well, it's NOT GOOD. I'll be creating a Facebook page to warn people about PayPal and to let them share their experiences of PayPal's FRAUD.
... View more