PayPal Community

iq101 · ‎Aug-22-2013

I had given up all hope of getting this money before the 14 day window for a "forward trace" but it looks like it has finally arrived !!!! But, whilst a relief, what an awful 10 day period this has been. Having to constantly check my account and being dismayed to see nothing there. No answers from either my bank or PayPal with each blaming the other. And I still don't know what went wrong ! I sympathise with those who have to wait 72 hours for a pending withdrawal to be reviewed, but spare a thought for those of us who get a "Completed" withdrawal confirmed but don't see the funds within the "2 hours".....or "2-3 days" or "4-5 days" or even "7 days"....... I'd like to say all's well that end's well but I can't bring myself to go that far.

iq101 · ‎Aug-22-2013

Yes all my account details were correct. Have even done a test by sending a small amount to my account and - of course - it showed up within minutes. But my earlier withdrawal has now been missing for 9 days with the bank and PayPal sending me back and forth. When I think of how much money PayPal have made out of me over the years in terms of fees and foreign currency loading transactions, I am staggered at the lack of support when I need them. Realistically, what are the chances of it turning up today or Friday? Anyone waited 10 days for a completed transaction to arrive?

iq101 · ‎Aug-22-2013

Well my problem is that it was completed straight away - no pending or review - and yet still no sign of funds at my bank account. Have no money 9 days later and am faced with the same for a second weekend (a bank holiday one at that). Nobody wants to help. Long wait on phone just to hear PayPal inform me it has been sent. Bank state has not been received. Emails unanswered at PayPal. Am left in no man's land.

iq101 · ‎Aug-22-2013

I am looking for help here as I am coming up to the August bank holiday with no money in my bank account 😞 I made a withdrawal from my PayPal account on Tuesday 13th August - 9 days ago. The transaction COMPLETED immediately. So there was no "pending" withdrawal or holding for review. Ordinarily the money would hit my bank account almost instantly i.e. well within the 2 hours quoted. But nine days later - NOTHING ! So the money has gone from my PayPal account and is not in my bank account. WHAT DO I DO !!!! I have contacted my bank who can find no sign of the funds and have instructed me to get PayPal to do a "forward trace" to prove that they have sent it. PayPal, meanwhile, have told me the money has been sent and they won't do a forward trace until 14 days have elapsed. Why not? What am I missing here? What on earth can I do to get my money? What have people done in the past who have had this problem? I am on this community board to try and get some help as I am tearing my hair out. Please can somebody help me - fellow users or moderators.

iq101 · ‎Aug-22-2013

I am in the same situation. I withdrew on Tuesday the 13th August and the transaction completed immediately so not held up with any kind of pending. But even though it is now NINE DAYS LATER, there is no sign of my money. PayPal have not replied to my emails. I rang up and was on hold for ages before getting through to somebody who said the money had been sent. I must say I find the whole situation dreadful. PayPal make ongoing amounts of money from me through the currency conversion transactions and yet will not lift a finger to help me find where my money is.

iq101 · ‎Aug-18-2013

Well mine is showing COMPLETED and showed COMPLETED straight away. But five days later NOT A PENNY. Have had a terrible weekend with no cash.

iq101 · ‎Aug-14-2013

For many months now I have been able to do my withdrawals and get the money in 2 hours (usually much quicker i.e. I log on to my bank and it is there). Did a withdrawal yesterday - it shows COMPLETED in my PayPal transactions. I got the usual email saying 2 hours. But 24 hours later NOTHING in my bank account. I cannot convey how annoying this has been. I really needed that money yesterday. Is anyone else in the same boat i.e. transaction showing completed and an email with the usual 2 hour time BUT 24 hours later nothing has appeared? To clarify, I have the transaction down as completed - not showing as pending or under review or anything like that - but nothing in my bank account like it would normally be. **** UPDATE ***** Two days now and still no money in my bank. This is worrying as the withdrawal is shown as COMPLETED at PayPal. Has ANYONE at all had the same problem i.e. the 2 hour usual policy has not been applied despite PayPal indicating that it has (no pending or hold status on payment).

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