Have you opened a case in the resolution center? Or done a return stating the item does not match description? eBay doesn't necessarily know everything a seller does unless it is reported. This would be feedback extortion and is not condoned by eBay but they won't know unless you tell them. The bigger issue, as I see it, is that you need to open a case so that you can return the item and get your money back. Go thru the resolution center on eBay and tell them what happened so you can get a refund. You do not need to revise your feedback to get a refund on this item. Your refund is not tied to your feedback at all, it is generally best to contact the seller when you have an issue and try to work it out, and reserve the feedback until you are absolutely done with the transaction. If for whatever reason a case does not work out on eBay for you, you have a second option of filing thru PayPal, but if you choose to file thru PayPal first, you don't have the opportunity to file thru eBay, so go file thru the eBay resolution center first and take some pictures of the item to upload as well.
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