The web developer needs "Developer Access", I knew how to do this but had forgotten, How to give somebody "Developer Access" to my PayPal Account...?
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@lsepolis123 If you want someone to give up their time to help you then try saying thank you when they do help you or leaving kudos. https://www.paypal-community.com/t5/About-Business-Archive/how-retreive-my-paypal-merchant-password/m-p/628749
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If you do not know your current password, you can create a new password by confirming your identity. Here's how: Go to the PayPal homepage. Click Problem with login? in the Account login box. Select I don't know my password. Enter the email address registered on your PayPal account. Enter the characters shown in the image in the text box. Click Continue. Follow the instructions.
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