I recently bought a printer on e bay described as used, but 'in absolutely perfect condition'. It arrived and looked perfect but does not work due to an internal connection problem I presume as the 'on' light flickers slightly then goes off. I already had an identical model and tried the power cable I already had on this newly aquired printer but still no joy. I e mailed the seller immediately who responded saying he would refund me and would be claiming against the courier Hermes. Seller asked if I could send photos showing any damage. There are no visible signs of damage and the item was very well packagedI told the seller this.. As I waited 6 days without receiving a refund, I then contacted the Paypal Resolution Centre. I have been told the seller will refund purchase price and original postage if I return the printer by 24th March . I again wrote to the seller saying I do not see why I should pay the postage when the item is faulty. I have not had a reply. What can I do about this ? I would be grateful for advice here as I cannot see what action to take if I am not happy with the offer.
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