PayPal Community

zq75024 · ‎Mar-17-2013

Yes, if the paypal payer claims; buy he didn't. He might receive the package(?). What I understand is: only paypal payer has the right to claim for money back as he paid. Any credit card charge back needs card holder's claim no matter what. The paypal should follows the same rule. Now comes eBay and make simple thing a mess: the payer doesn't claim and gets money back. Very simple solution like I asked the ebayer to do: ask his friend who paid to claim through paypal. Ebay involves in charge back, that really suprises me. They should let paypal handle all mess.

zq75024 · ‎Mar-16-2013

Call the shipping company and claim product lost.

zq75024 · ‎Mar-16-2013

Just send photos to the email address you paid for and the seller will receive them.

zq75024 · ‎Mar-16-2013

chargeback due to unauthorized credit card activity should be paypal's problem as actually, you didn't charge the buyer's credit card; but paypal did. Should ask paypal why they do "unauthorized credit card activity". My case is different fom yours as I got charge back directly from ebay. My money was taken from my paypal account and return to payer who didn't even file and claim!! That is Paypal, anyone can do charge back very easiely and they pass the lost to paypal users.

zq75024 · ‎Mar-16-2013

I got a charge back from ebay (??), here is what paypal told me: eBay decided in favor of the buyer in a dispute filed with the eBay Resolution Center and authorized PayPal to debit your account for this refund." The point is the paypal payer doesn't file any claim. Any idea?

zq75024 · ‎Mar-16-2013

No; but the point is the guy I sent the package to didn't claim. The ebay guy claimed he didn't receive package. I didn't send to him I send the the payer's confirmed address provided by paypal. The money was charged back by eBay and refund the the payer who never files any claim. He might receive the package or he should file to get his money back. That is I asked the eBayer and also ebay to let the payer file so make sure he didn't receive the package. Can't use register mail as the total only around $50.00 and oversea register letter costs around $15.00. Also I am selling stamps and most of stamps I am selling is below $10.00 and we charge $1.00 - $200 to send oversea. There would have been no problem if payapl payer claims; but he didn't.

zq75024 · ‎Mar-15-2013

Ebay can even take money from my paypal account directly and refund to sender who even didn't claim for anything. I have called ebay several times, and they said they are protecting buyers. What can we do?

zq75024 · ‎Mar-15-2013

Please give me some idea for my case: eBay just returned my money directly from my Paypal account to a paypal user who paid for his ebay friend and never claimed for the money back. If you are ebay seller, please read my story as it may happen to you also. ebay charges back directly from eBayer's Paypal account: Never herd before.

zq75024 · ‎Mar-15-2013

An eBay buyer won an action form me and his friend paid for the item. ( I don't know if he placed bid for his friend or his friend paid for him) I sent the item to the "confirmed" address provided by Paypal and after 3 weeks, the eBay buyer claimed that he didn't receive the package. Of cause he couldn't received the package as I shipped to his friend based on Paypal's rule. I asked him to ask his friend claim Paypal, he didn't (Why?) instead, he claimed ebay and ebay returned money to the ebayer's friend who paid money; but he never claimed. So who is in charge here: Paypal or eBay? How can eBay refund money from MY PAYPAL ACCOUNT directly to the unclaimed guy who paid for the product? Who have the right to claim paypal money back and who can do charge back? Any Idea?

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