Since yesterday, i have been getting a lot of these. I tell people my paypal and they send me payment for item. They send it as "goods" and choose their shipping address, but when i receive the payment, says " Seller Protection Not Eligible Protection for items not received Transactions without a shipping address aren't eligible for seller protection. We recommend that you contact jeff sullivan to make sure this payment was authorized. For more information, see our tips to sell securely. We have no shipping address on file." Anyone know if its something wrong with my setting? I have been receiving payments for years so i know that you have to choose "Goods" not service, and scroll down and pick an address. And my buyers knows that too, but about 4 out of 10 payments i'm receiving since yesterday been having this problem. I called paypal and they say its just the sender not picking a shipping address when i KNOW they picked one. I even refunded couple of them and told them to send it again and its still the same. What fixed it was when i invoice them directly and they send and the address shows up. Anyone know how to fix this cause its very inconvient to receive payments for item but not knowing the shipping address to send them to. Also i don't have to ability to print shipping labels due to the problem.
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