Paypal transactions info gone

jen139222
Contributor
Contributor

I received the peoples money but all my transaction history is gone. I need to print out shipping labels from paypal for the stuff. On top of my page also says We have applied a reserve to your account. A certain percentage of each day's transactions or a minimum amount will need to remain in your account. 

 

What's going on? I tried to look at my transaction history for hte past month and nothing is showing?? 

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13 REPLIES 13

Jwm14
Member
Member

Just had all of my transactions disappear as well.  But I don't see anything else wrong in my account.

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jen139222
Contributor
Contributor

I'm glad I'm not the only one! It's weird I went to the email that I received the money and copied the transaction ID and did a search for it in my transaction history and its saying can't be found either. I hope they get the problem fixed I need to ship stuff for my business by 2 PM today!!

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Jwm14
Member
Member

It's strange because it was all there 5 minutes ago.  Then it suddenly disappeared.

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jen139222
Contributor
Contributor

Same here! I went to click on one of them to get the items for that order ready to ship the label and then it all disappeared.

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crazymj
Contributor
Contributor

Hi, i think its a server problem.  I was priniting shipping labels for a lot of the payments i made and i got an error message saying UPS could not be contacted at the moment, and then couple minutes later, i was getting error message about transaction not existing etc.  And then i logged in and relogged in and now suddenly there's only like 4 out of 100 recent transactions left on my account.  Also i tried to click on transaction ID of shipping label i printed out but it says they don't exist.  I believe there's just a server problem and it should be fixed by tomorrow morning. its Sunday midnight so no one is probably monitoring the syste.  kinda **bleep** since we won't be able to ship things out til probably tomorrow morning.  

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Sarahstyles1008
New Community Member

same here:(

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wwesn
Contributor
Contributor

I noticed this AFTER trying to make a payment. Recieving site says it did not get the money though it came out of my account and i got an email from paypal about the payment being made - so checked my account and almost the whole months transactions are missing.

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jojojo09
Contributor
Contributor

Thanks for that update--very helpful! 🙂 I guess I will go to bed and hope it gets resolved.

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