hello i was hoping someone could help me? hello i am hoping you can help me as im really worried. i purchased an item from an ebay seller and paid and a while later got reply stating that she will give me a refund. i waited and nothing. i finally decided to contact ebay to ask whether i would automatically get a refund due to the case and after investigating the situation and reading her reply to me they asked me to leave negative feedback to protect other members and made it so i could leave the feedback immediately instead of waiting for the normal month and asked me to file a dispute with paypal again to allow the situation to end quickly so other members wouldnt be affected. i am sure that ebay save their live chat conversations so they would have this on record.this i did, leaving the feedback saying that ebay asked me to leave a negative comment re refusal to sell(their words not mine). i then got really nasty replies via the dispute and had a nasty feedback left for me in regards to the dispute which i hoped she would just refund so we can all get on with our lives. instead she has stated shes not giving me my due refund. i then decided this warrented her to be reported to ebay for her behaviour after discovering she has had this attitutude to several buyers. after they investigated this again they removed her ebay feedback and dealt with her appropriately and asked me to contact paypal customer service so i can claim my money back, again they would have this conversation on record. before i got a chance to talk to customer service the "seller" then fastforwarded my dispute to a claim and wrote more vulgar things on the claim which has all been sent to my email as it does when the other party replies and im not sure what to do. can you please help me as i have not been rude, i have asked for my daughter's clothes money back and never received it, im getting horrible things said to me and i dont know what else to do. i have now sent an email to customer service as office hours are closed but am really upset :(. thank you for your time
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