This payment cannot be completed and your account has not been charged. Please contact your merchant for more information. You are not able to complete your payment with PayPal We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available). Yes, such a wonderful message to recieve. A week of waiting to see if it was something on my end... I buy a lot of stuff off of ebay and well... I don't like negative reviews and I definately did not want my ebay account suspended for something out of my control. I grew increasingly upset and started making calls. Calling PayPal first. They confirmed that it was something on their end. The 1st person I spoke with for over an hour, was dead set in not assisting me with finding a solution. Way too much push back. Only making me upset and more determined to resolve the matter. Upon ending that conversation, I stepped back and thought things out. What I knew and what I had assumed. I needed more information. I found this wonderful forum... read up... and called back. Got a hold of a different customer service representative. Who was hesitant about assisting me in resolving the issue. Just like the first. Except, I kept pushing the issue and finally was transfered to the "fraud department." Upon speaking with this "fraud department" representative, the issue was SOLVED!!!! Thus, there is a lack of training for customer support personnel in dealing with this error. Also, that error message is complete garbage! It is misleading and a frustration that is uncalled for! I hope the steps I took to resolve this issue assist anyone else that may come upon this problem.
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