From a buyers point of view PayPal is the only way to pay. We had suppliers who refused to accept PayPal unless we add the amount of commission to our payment (3.4%). We gladly pay the extra 3.4% for the buyer protection offered by PayPal. We would have lost much more if it was not for PayPal.
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Ebay does allow other money transfer services . Paypal, Propay and money brokers. All of those would have asked for the D/C number which showed deliver, which you don't have. For sales of $250.00 or more you need online viewable Signature Confirmation.
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I personally find contacting paypal on phone rather quick and easy, i have to say. If you follow the due process, you should be able to make contact with a human being. The paypal officer above has given you the direction on how to resolve this problem, so you may well do as she said.
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