Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Jul-10-2012
terribleonline
terribleonline Contributor
Contributor
5
Posts
0
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Your 5th PayPal Anniversary
The Return
Ice Breaker
Active
View all
Latest Contributions by terribleonline
  • Topics terribleonline has Participated In
  • Latest Contributions by terribleonline

Re: Very Poor customer Service

by terribleonline Contributor in My Feedback for PayPal (Archive)
‎Dec-06-2014 09:15 PM
‎Dec-06-2014 09:15 PM
Be careful. I cancelled my account this past summer and they reopened it. It used to show "closed account" and I check it monthly to make sure it is closed. Tonight I checked and I made a screenshot of it because it is now open. Also, they stopped using my new e-mail address to send me payment notifications but now only use my old e-mail account. I believe this is a tactic to garner late fees. ... View more

Re: Paypal allowes crooked companies to steal your...

by terribleonline Contributor in My Feedback for PayPal (Archive)
‎Dec-06-2014 09:11 PM
‎Dec-06-2014 09:11 PM
The same thing has happened to me twice from the National Magazine Exchange in Seminole, FL. Paypal does not support its customers and uses poor management tactics to justify why they cannot complete a charge-back. I cancelled my account and went back to using my Chase Bank card. They have never done me wrong. ... View more

E-mail support does not exist,,,

by terribleonline Contributor in My Feedback for PayPal (Archive)
‎Dec-06-2014 09:06 PM
‎Dec-06-2014 09:06 PM
"Thanks for reaching out to us. Please select the topic and sub-topic that best match your reason for contacting us."   Best matches my reason? Really? This is the message that Paypal gives to its customers regarding trying to e-mail them with a list of predetermined list of questions. IF you're lucky, which isn't often, you may have a question that matches. This is obviously Paypals business tactic of using a deceitful management tool at dissing its customers called "ignoring them".   Secondly, I cancelled my account this past summer and I have a screenshot of it showing cancelled. Tonight this site shows it being open.   I changed my e-mail but for the last few payments that I am making on the account to my old e-mail account. Paypal is NOT sending e-mail payments notifications to  my new e-mail account. IMO, this is an attempt at garnering late fees. If I don't get my payment notification, my payment is late. Payment notifications had been sent to my new e-mail account until I cancelled my account this past summer.   Lastly, I cancelled my Paypal because quite honestly, this company is not trustworthy, run like it full of high schoolers who use forum rooms, predetermined "ideas" of issues for customers to choose from and a never ending, chaotic web site which most of it is pointless. It's support for issues from merchants is a joke. ... View more

Re: Terrible online web portal

by terribleonline Contributor in My Feedback for PayPal (Archive)
‎Jul-12-2012 05:15 PM
‎Jul-12-2012 05:15 PM
Good grief. This site is a mind-field of stupid. Why on earth do I need a forum room? I don't. What I do need is a link so I can order a new credit card which Paypal has not sent me since I've needed one three weeks ago. The autoresponse fields in this site are ridiculously skewed for simple questions and answers to avoid real discussions. The obvious "help links" do not exist. And trying to fill and send an e-mail is impossible. ... View more

Terrible online web portal

by terribleonline Contributor in My Feedback for PayPal (Archive)
‎Jul-10-2012 02:19 PM
‎Jul-10-2012 02:19 PM
1. When trying to reach customer service, the site asks for the last four digits of a credit card and when I input them, the site tells me the numbers are invalid. 2.  I've recently updated my last name but PP has not sent me a new card. There is no "send new card" link in my account. PP is not up to par with technology and customer service and if they cannot amend this issue, I will cancel my account and go elsewhere. ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!