PayPal Community

Hello Kernowlass, thank you for that last reply which helped me understand the way it works.  I emailed the seller of the items to let her know and she has not responded since nor have I received the goods.  I have raised a dispute in the resolution centre to see if that can help because I am now fearing a scam.    However the whole situation has gotten complicated because I now appear to have paid this woman twice.  The first time I tried to transfer money was on the 26th November.  My daughter told me the day after it was the wrong email so I cancelled that payment, & without me realising that cancellation was removed a few days ago as follows:   26 Nov 2014 Add Funds from a Bank Account  CompletedYour transfer from your bank account to your PayPal account is complete. Your transfer from your bank account to your PayPal account is complete.Details £29.00 GBP    27 Nov 2014 Cancelled Payment  Completed  Details £29.00 GBP    27 Nov 2014 Temporary Hold  Placed  Details -£29.00 GBP    4 Dec 2014 Temporary Hold  Removed  Details £29.00 GBP  Total: £0.00 GBP    however when I cancelled the payment on the 27th I sent another off to the correct emails as follows: Related Transaction  Date  Type  Status  Details  Amount   27 Nov 2014 Add Funds from a Bank Account  CompletedYour transfer from your bank account to your PayPal account is complete.  Details £29.00 GBP  Your transfer from your bank account to your PayPal account is complete.   so I have transferred two amounts of £29 to paypal for these items (which i have not received).   Why did the first cancellation be removed?  I didn't want it to be - that was definitely cancelled.  how can I get my money back for that payment?   and how long do I have to wait in the resolution centre for the seller to contact me about whether she is going to post the items or not?  In all honestly I just want my money back for everything.  It's been a bit of a hassle and I am £58 down with no goods.    thank you ... View more

PAYPAL YOU HAVE GOT TO STOP HOLDING BACK OUR MONEY. I have just spoken to the Financial Ombudsman who apart from a lot else he said they are inundated with complaints about PayPal!!! A lot of us are running at least part of our business on eBay and you are causing us all cashflow problems as when we draw our funds it is because we need them and we expect them to be paid to us immediately just as they would if we took money from our bank account. None of us is so stupid as to actually believe the absolute rubbish about security – STOP RIPPING US OFF by holding onto our money. Does Paypal have financial problems? Maybe they are the next bank to go bust but the UK Government will not bail them out. PayPal, you charge a load more than if we take payment via our PDQ card machines and eBay (part of same company) forces us to accept Paypal so why not be content with making millions out of us sellers and do the right thing by us and pay us on time. I made a withdrawal Monday for just under £500 & another one this morning for £150 and both are being ILLEGALLY held by you!!!!!!!!!! ... View more

I find this truly frustrating! I put an item on eBay for sale, had a message off a potential buyer who offered me more -in cash- if I ended the auction there and then. A message popped up from eBay saying that you should not accept offers like this, so I replied to the buyer saying that I'd rather he put in a bid doing the sale through paypal, which he did winning the auction. Now I read on this forum that I should not accept paypal for collection items-thanks, that's great, my buyer is picking up the item tomorrow and I can only keep my fingers crossed that he gives me feedback so the money that paypal holds is released. Something is very wrong with this system, often people have to sell stuff just to pay a gas bill or buy some food, it's not fair for paypal to hold the money for so long.   Please, please paypal think of something a bit fairer, don't penalise  people in need of some cash. ... View more

I totally agree that 14 days is just not good enough to start investigating monies disappearing instead of entering our bank accounts.  I am so cross I am going to lessen my personal paypal activity as much as possible (pay direct from my bank account instead of paypal) and look at cancelling our business account too - we do not huge amounts of business through paypal but enough....up to £10K per year.  But I simply don't trust paypal with my money anymore.  As you say....Mickey Mouse.  I do not feel a valued customer.  I will therefore take my business elsewhere.   And let all of my business colleagues know too.  Many of whom are operations / finance directors / MDs of large businesses.  Reputation is key in any business.  ... View more