Hi. I had the same problem you have, buyer received item, left positive feedback, and had it 10days before saying it was "not as described", he opened a case against me, I stated my case, but I shouldn't have wasted my time or effort, Paypal voted in the buyers favour and gave him his money back, so in my opinion, just give him a refund and save yourself a lot of time and energy!!!, it's not worth the hassle!!
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