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since ‎Jan-20-2012
TimT47
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Re: scam email

by TimT47 Contributor in Access and security
‎Feb-08-2012 12:07 AM
‎Feb-08-2012 12:07 AM
Hi   I got this email today, so opened all the headers as I figured it was a scam.   I had copied the whole email below, but Paypal dont like the headers and would not let me post so that all would know.   I was informed that headers are something "which is not permitted in this community. Please remove this content before sending your post."   I guess Paypal wont do too much.   What made me wary initially was the paypal.de domain. And the "Dear Paypal use".   I would love to report it somewhere, but Paypal is now so user unfriendly - dont want to know. Cant be bothered with customers. Should put a "report scams here" button to forward the emails to.     T.   Dear PayPal user, As part of our security reasons, we regularly screen activity in the PayPal system. We recently contacted you after noticing an issue on your account. We requested information from you for the following reason: We recently received a report of unauthorized credit card use associated with this account. As a precaution, we have limited access to your PayPal account in order to protect against future unauthorized transactions. Case ID Number: PP-503-472-569 This is a reminder to restore your account as soon as possible. Please download the form attached to this email and open it in a web browser. Once opened, you will be provided with steps to restore your account access. We appreciate your understanding as we work to ensure account safety. In accordance with PayPal's User Agreement, your account access will remain limited until the issue has been resolved. Unfortunately, if access to your account remains limited for an extended period of time, it may result in further limitations or eventual account closure. We encourage you to restore your PayPal account as soon as possible to help avoid this. We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience. Sincerely, PayPal Account Review Department ---------------------------------------------------------------- Copyright © 1999-2012 PayPal. All rights reserved. PayPal (Europe) S.a r.l. & Cie, S.C.A. Sociйtй en Commandite par Actions Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349 PayPal Email ID PP3573   ... View more

Customer Service 0845 cannot be called from abroad...

by TimT47 Contributor in Adding and updating info
‎Jan-20-2012 10:08 AM
‎Jan-20-2012 10:08 AM
I really need to talk to real person about an account settings problem. The virtual agent is just too stupid and pushes up an 0845 phone number to call. I am travelling out of UK and even through skype cannot call an 0845 number. There is no "normal" number given on tthe website and requests have remained fruitless.  0845 numbers are aleays re-directed to a proper landline.  Does anyone know the real number? ... View more
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