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since ‎Jan-19-2012
xrzsqr
xrzsqr Contributor
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Re: Paypal holds and printing shipping labels for ...

by xrzsqr Contributor in About eBay (Archive)
‎Mar-24-2012 07:30 AM
‎Mar-24-2012 07:30 AM
Sandy this is the best advice ever, and I thank you for it, but I still sit back and say inside my head "WTF?"   Why is only EBAY's shipping like this and NOT PayPal's? It makes no sense -- they're the SAME COMPANY!!!!!!   What just happened to me is -- I was charged $40 fee by my bank for not being able to pay for shipping....I called paypal to complain and they did not even MENTION this fact that you could just use ebay for shipping and select the pay later option.   She told me as long as I have a hold on my account, I am expected to pay for shipping, even if I specifically invoice the customer for a shipping charge and they pay it willingly.  Why can't paypal just take the shipping fee out from the hold, or basically just use the "pay later" option like eBay has?   A lot of times I use the eBay app on my phone (not on my computer)  which doesn't support the creation of shipping labels or printing, so I use paypal instead.  Argh....   ... View more

Re: Shipping funds held?

by xrzsqr Contributor in Shipping (Archive)
‎Jan-19-2012 07:30 AM
1 Kudo
‎Jan-19-2012 07:30 AM
1 Kudo
This is the most bass ackward policy I've ever sen in my life. It confused the **bleep** out of me, because if you read the holds policy FAQ, it states:   If you print labels and pay for shipping through PayPal or eBay, the cost of shipping will be released from your pending balance shortly after purchase. Printing labels on eBay and PayPal is free. You're charged only the cost of shipping.    So, here's how it has to be done... 1.) Pay for a shipping label directly through ebay or paypal 2.) It will use your "primary" funding source to fund the payment for the shipping label 3.) One would think (logically), that it would take the funds directly from the "held" payment you just received from the buyer, but it does NOT  4.) The funding source for the shipping label will be taken from the "next in line" source in your paypal settings; or in my case, an instant transfer from my bank account.    This is where things get F'ed up.  I have a specific bank account that I use just for paypal and ebay (both buying and selling; this seems to be the case for a lot of people, they set up a separate bank account specifically for ebay and paypal), and I don't use paypal or ebay that often; so basically a majority of the time, the bank account's balance is ZERO.  Hence overdraft fees.   5.) A few minutes after the label is purchased, the exact amount of funds taken from the "other source" previously will be released from the "held" payment.   You are free to take this and (right away) transfer it...you guessed it, to your bank account. This is the part I didn't understand...what's the point?    Also since technically the instant transfer from your bank to pay for the label happens "first" in this whole godforsaken ridiculous monstrosity of a procedure, your bank can still charge you an overdraft fee, even if you transfer the money from the held payment back right afterwords.   So I ask again, what the heck is the purpose of this? Why not just take the shipping charges right from the held payment in the first place?   The wording of the FAQ is also very vague and it does not adequately outline the exact procedure that happens when you have to pay for shipping and your entire paypal account balance is placed in a hold.   On a side note, I really hope some government, federal, local, state, whatever -- has the balls to take on paypal and shut them down for good...even if it's just in a specific area where using paypal would be made illegal.  That would seriously make my day.   Oh and also, if you need help understanding this, do NOT call their support.  The guy I talked to was named "mohammed" and he spoke NO ENGLISH WHATSOEVER.  Nice to know that all those fees I get charged are going to fund some great customer service reps in india who get paid 45 cents an hour.   *Waits for moderator to tell me that if I don't like the policies, I'm welcome to leave*   The problem is that ebay won't allow google checkout to be used! So where else am I supposed to go?   I really hate big government getting involved, but someone needs to do something about this. How many people were charged overdraft fees by their bank because they didn't understand how to pay for a shipping label properly?      ... View more
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