@PFK48,
It sounds like you had originally filed an Item Not Received claim. If you've received an item of lesser value, I recommend reaching out to PayPal's customer service teams for further assistance with changing the type of claim to Significantly Not as Described. You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.
- Randy
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