When i try to get help from microsoft, there are even more problems. Last time, their help screen sent me to a place called Just Answer to a chat, and rep said for $5 fully-refundable fee, I could get tech help...and then when i agreed to that, they charged my paypal $47. I'm still trying to get that money refunded. And i still didn't get an answer to my question. Rat **bleep**.
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