Dear JaniceL,
We are very sorry to hear that you were having problems with Binverse.
To avoid any misapprehensions we would like to explain the general conception of our website. After signing up on binverse.com, you enter the free trial period which lasts for 3 days. In general, payment is possible via credit card or PayPal. When choosing PayPal $1 will be charged by PayPal in order to make sure the account is verified. As mentioned several times during the sign up process as well as in our Free Trial Terms (which have to be accepted by the customer) you have to cancel our service during the trial period if you do not want your membership to be converted into a paid contract. Otherwise you will enter the full membership.
If you wish to retract your membership or cancel our service, you can do so either by using the Online Support Form or by clicking on the cancel button in the member area.
After your cancellation you receive a confirmation of your cancellation. The confirmation serves as proof of your cancellation.
Also, we would like to point out that it is our goal to make our website as trustful and reliable as possible. It is not our intention to give any false information to our customers regarding our service. If you have any concerns about Binverse or problems with signing up or cancelling, please feel free to send us an e-mail. We will do our best to solve any problem and incorporate your suggestions.
Best regards,
Your Binverse Team
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