I had a similar experience recently with a purchase made outside eBay. PayPal wanted me to fund return shipping (approximately $100) on an item thag was poorly packaged and damaged as a result. It's been several years since I've had a transaction iss that PayPal / eBay gave me the middle finger on. I've resolved to now only use PayPal when other means are not available. This is a shame as I incorporated trheir services into payment for my PTO, community education classes, sports fees, etc. eBay / PaylPal is short sighted in this respect. It's a porrly run company.
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