II DO have a serious question here. A policy IS STATED but is NOT BEING IMPLIMENTED! Yes of course I am ranting. My grandma is dying and this is our gas money to go and take care of her and we are stuck here at home and rent is around the corner! BUT my OP is:
"Hi, I've been an eBay user/seller for YEARS and this is the first time i ever saw or heard of the 21 day hold. My grandma is dying of cancer and we are all under terrible duress and the money I made this week was supposed to pay for gas money to go see and help her and also get my phone turned back on so I can communicate w/my family about her and her status. I'm sickened and stressed! I don't have much in the bank so imagine my surprise and horror when I ship my packages with comfort of this message on the payment hold FAQ link on my PayPal account page: "If you print labels and pay for shipping through PayPal or eBay, the cost of shipping will be released from your pending balance shortly after purchase. Printing labels on eBay and PayPal is free. You're charged only the cost of shipping." ... I paid for the shipping on two packages expecting the funds to come from the amount that they held as the statement above implies, but instead it came out of my bank account! I printed the labels through eBay. I don't know if that's the problem. If so that's eff'ed up. They received the money through PayPal, why now they are not recognizing connection? Before tracking packages was available through my PayPal account, even though I paid through eBay, but now I had to enter the tracking number manually from eBay! Why the sudden switchup? What am I going to do? I had in writing right in front of my face that the funds would come from my held balance, but it was not true, and I hope I do not get an overdraft charge now as I wasn't expecting/prepared for this. I wanted to ship my stuff fast to get my funds realeased asap (not that I don't do it at a great rate already). This is just a nightmare!!! D:>"
"Message on the payment hold FAQ link on my PayPal account page: "If you print labels and pay for shipping through PayPal or eBay, the cost of shipping will be released from your pending balance shortly after purchase. Printing labels on eBay and PayPal is free. You're charged only the cost of shipping." <<< This is not ranting, but a clear question of why did they tell me this policy is the way it works and then when I went through with buying shipping labels, it didn't happen this way. I did not have the cost of shipping released from my pending balance shortly after purchase...
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