Why is it so difficult to contact paypal!!! Paypal is a great thing for making payments when buying and selling on ebay but when something goes wrong you might as well be trying to contact father christmas. There are links saying contact us and if you click on email you get sent to a box that doesn't work and you are told that you are trying to use an old version of paypal that doesn't work any more! If you click on the phone link you are given a phone mumber and a pin number, but when you ring the number you end up spending five minutes having to listen to an automated response telling you what you already know and the time the call centre is open. Despite sitting listening to this and looking at the clock on the computer knowing damm well that the call centre should be open, when the automatic message ends it tells you the help desk is closed and just cuts you off. I'm trying to contact paypal about a claim of non delivery that a customer has filed against me in peru and paypal makes such a big thing about communicating with the customer. They send me emails stressing the fact that communication is the key to sorting out the problem. On the bottom of the email it has a box to reply to customer services, so I send them a message telling them that I am having a problem contacting them to forward the emails to and from the customer but when you click on send it comes back a few minutes later as undeliverable but once again it has a box at the bottom to "reply to customer services". It is so frustrating trying to get in contact with them. Then there is louis the virtual assistant who doesn't seem to be able to answer anything with any relevance to your problem. Yes Paypal I'm well aware that communication is the key to sorting out problems so why can't I communicate with You!!!!!!!
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