PayPal Community

  Hello, Thank you so much for your support and response.   This is to let you know that I again called paypal today to see may be some different person may help me. Again the same answer I got: Your account is perfectly alright and there seems to be no issue and yoU have been reeiving payments. NOw I know I have been receiving payments but all of sudden I have started receiving many calls from customers saying that their card is not going through which never happened before and used to happen once in a month may be, but now we are receiving many calls. There must be something wrong or May be paypal made some changes in system which is giving problems, Or the last thing I think of is : paypal trying to force people create paypal account and then pay through that which my customers are doing as a last option told by us. BUT BUT BUT thats not the solution to the problem I have.   They say everything is OK ,,,OMG if that is the case then why DEBIT cards are not going through my customers are mostly from US and I have also selected US in my paypal button so that when some one goes to make a payment then US is the default selected country.   Do you knwo anything about this company called: Alert Pay its just like paypal and they have been doing good as alternative to paypal.   Are you working for PayPal ? If yes then please look into my account thoroughly .   I will be very muvh thankful to you for that. ... View more

First of all, This is some weird issue that no one answers even if you call paypal they will have no answer to that and say its due to security reason and the transactions our system suspects go on HOLD. Anyway do not worry as long as you have geniun buyers and you r doing everything correct, money won't go anywhere. 1: You should change your settings under your PROFILE tab and go to BUSINESS INFORMATION and you willl see.. Average transaction and monthly volume .. Play around with that and I guess that wil help. SInce your are also receiving £5 payments and if you average transaction says £20 then this is the reason. 2: Try calling paypal and see what a funny excuse they give you or they may solve your problem for real. 3: There is an alternative to paypal which is Alert Pay its a canadian based company and I am myself in process of signing up with them since I am also having problems that My buyers' credit card and debit cards are being rejected ofr no reason when they try to pay and paypal has no answer to that. Let me know if you resolve this problem and how you do it.. That will help us all too. Thnx ... View more

There are many things you need to look into. 1: You need to add your bank acocunt , Debit card with your paypal and that should remove your credit limit. 2: Check your BUSINESSS INFORMATION under your profile tab and then you will see (a) Average transaction price (b) Average monthly volume: Increase your average transaction price and also increase your monthly volume to make sure you do not exceed your limits.   I am sure that will help. Average monthly volume: ... View more

It takes around one month approx 30 days. But it also requires communication between buyer and seller for whicih you need to check carefully on rght hand side of your account page if it says ACTION REQUIRED if you click on that you will see a question or requirement by paypal or buyer then simply reply that. The faster you do it the sooner your dispute will be resolved otherwise it will be resolved in approx 4 weeks time. I have been using paypal for so many years and this is what I have noticed. Let me know if this does not help.. and please explain what exactly happened.. I would appreciate that and answer you . ... View more

No, The problem is still there. This is really a weird problem. Some times payments made by credit card go through but mostly by Debit cards its rejected and as well as credit card cards.  Last year I remember some people also made payments via Prepay Credit card which they bought from wallmart but I think even they don't work now.   This problem often appears in payments fewtimes every year I have noticed and sometimes it rejects everyone . I am now looking for alternative to paypal as I have contacted paypal on helpline and they want my buyers to call them which is ridiculous but i still made my customer call and Paypal told him it seems to be ok and there is nothing wrong anywhere its just due to security reasons your card was rejected so you may tryu again and guess what .. My customer tried 3 different cards in 4 days and non of them worked,   I recently received a payment by credit card but that does not solve the problem coz sometimes it works.   Let me know what could be a permenent solution. I have also applied for Virtual Terminal so that payments can be taken over the phone incase buyer has some issues paying online.   Thank You let me know if there is any other alternative solution to paypal.     ... View more

  When you withdraw from your Paypal and transfer to your bank it takes 3 to 5 working days and specially when there is a weekend it takes time so do not worry as long as you have verified bank accounted added to your Paypal account. The money will not go anywhere.   ... View more