I hope you can help please. I realize this is new technology and a process in flux. I have a student accont linked under my parent account it has been a wonderful experience. Many years! Easy and friendly for student and parent both. I have been using classic Paypal (it scares me this may soon be unavailable, as the new-site paypal is so flawed right now!!) USING CLASSIC; My student and I jointly tried to change his email address as he is going to remove his old email account.. This could not be done from parent account. HELP said have student log in and do it from there. But the instructions do not work. It says to select and click things that are either not there or are not clickable. At this point I decided toi try NEW-SITE Paypal on the Parent accouint; hoping to see that the new interface would have settings and options that the instructions refer to, and that work. BY THE WAY YOU FOLKS REALLY REALLY NEED TO UPDATE ALL HELP TIPS AND FAQS AND INSTRUCTIONS AND INDICATE IF THEY ARE APPLICABLE TO CLASSIC INTERFACE< NEW INTERFACE< OR BOTH!!! So I get on NEW_SITE parent interface, I cannot even see or find my student account for any management, control, info, or anything at all. I tried every menu every setting every help question, i spent 2 hours at this. SO YOU SEE the problem is theinfo to chnage student's email address in CLASSIC did not work; so I chaged to NEW_SITE to try it, and cannot even get any student account info to show up in any way whatsoever. SO I come here, and see the problems with students accounts are even worse than what I am experiencing, for other new user, etc. COULD SOMEONE PLEASE PLEASE PLEASE STRAIGHTEN THIS OUT, and help me and others? PLEASE.
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