PayPal records are arcived forever. We have copies dating back to 1998 But that does not prove what was sent or any details about the actual transaction. What it boils down to is the suspected dishonest buyer's word against the seller's word. I rarely have problems with my products. Maybe 3 or 4 times out of over 20,000 transactions. But recently a buyer waited 3 months, then claimed to PayPal that I made a charge on her CC for a product she claimed she never bought. Of course as a PayPal member there is no way for me to make a charge on a card I never saw. But also, I had the eBay item number and the USPS tracking number. Should have been an easy slam dunk, Right? NO...PayPal took a full month to investigate the matter. Fortunately I have a near spotless record so they didn't hold funds and finally got around to agreeing that the buyer was a scammer. But it was annoying. And, now, without being able to prove some of the details, I can't image the nightmare this is going to create. BTW, eBay also keeps some records back to the beginning. But only some. Won't be much help for this mess.
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