Until two weeks ago we had three items on which we had enabled a postal over-ride - so that they did not incur postal charges. Then that changed and I cannot figure out why. However, when I go to the Postage Calculations page, the box at the bottom of the screen which, when checked, will allow transaction-based postage values to override the profile postage settings listed above will not hold the check when I click on it. Is this likely to be the problem? If so, how can I make it accept the selction? I notice there is also the message against it : if profile settings are enabled - I am not sure where I check if the profile settings are enabled although immediately below the postal tariff bands, in small print it states "Miscellaneous - Allow transaction-based delivery settings to override profile settings (Optional)." Can anyone help on this? Thanks Matty
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