I had a similar deal, seller just absolutely refused to ship the item that I won on ebay, I initiated a dispute here on paypal, it ran it's 10 day course with no response from the seller, then just closed with no resolution. I used the 'Email us' to try and contact paypal and it is just an automated response, why bother sending an email response, why not just have the response come up when you try and email.
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