PayPal Community

You are correct in one respect. If it was a brick and mortar job I would make monthly orders for more products and pay off my fees, but I would also have a balance available immediately before the deposit is made. One of the problems is that everyone knows how Paypal used to work. Instant access to funds have spoiled most of us seasoned sellers. We were allowed to receive money instantly, pack and ship the same day and order more items all in the span of 30mins. I have to admit that now my operation has slowed to a week by week basis and it takes me longer to do operation. This is not that crippling to me since I have adjusted but other sellers are being torn down by this new policy. I personally think that the policy criteria needs to be changed to accommodate.   By the Way the seller herd is thinning. ... View more

I would not go that far to say that most of the scams you named are extinct. They are more like hiding in plain sight right now. As sellers most of us know how to avoid these scams and deal with them if they do become a problem. I praise the Paypal community fourms for exchanging helpful information such as advice and warnings of these scams.   And for you What-a-joke you can try to make a request for a feedback revision on Ebay, but due to the nature of the relations between you and the buyer he may ignore it. It is best to try anyway. ... View more

Nice to hear from you on this board Surplus. Okay here is the deal, I talked to a Paypal CS rep on the phone shortly after I made this post. First off in response to you Surplus the email was real and came from PP, I had to go up a few teirs in CS just to hear that. Secondly this is what it means for anyone who wants to know. Paypal has decided to cherry pick what payments can be held, i.e International payments may not be held but U.S payments are going to be held until you can send Paypal tracking information. So if anyone has been paying attention us sellers are back to square one on the whole PP hold policy BS. My advice to everyone is to start selling more International orders. Something on a 2-1 ratio of International vs. U.S orders may be able to help out so you can get funds faster. Oh and here is a little tidbit of info the CS rep gave me which made me laugh in her face. "Maybe if you can ask your buyers to do you a favor and send feedback before the item is shipped you can recieve your funds the same day" Seriously she said that. ... View more

Well put Surplus. Listen, I have already dealt with a case similar to this one involving me and the buyer whom claimed that my item was a fake. I fought the claim and it was revealed that the buyer just decided they didn't want the item anymore. All of the responses to the claim were done in a timely manner by me (which is what you are supposed to do). If a claim is made that your item is a fake time is a factor in clearing your name. You should have all of your receipt for your items ready in case you are asked where your item has come from. This should not be something new to someone who has a retail location. Customer service works the same way in the real world as it does in the digital world, if a buyer complains you have to work and communicate with them before it escalates. No one is calling you a villain but you have to be responsible for your selling actions good or bad. ... View more

Madjen, I got that same email and my funds are still being held. I called PP on it and they claim that the email was a Spoof. ... View more

I hate to tell you but the refund is gonna have to come out of your pocket. You can check all th fourms here and they will say the same thing. ... View more

Check and make sure that you have your correct email address for your account on Ebay. You have been selling on this account for a while but just cover your bases and make sure it is correct. Next check your summery under payments recieved, and try to match the payments to the orders. If you dont see the orders get on the phone with Ebay and ask some questions and if they dont have answers get on the phone with Paypal. ... View more

Hi, I suggest you get all of your recepts for the items you sell and fax them to Ebay so that they know you sell genuine items. This is the first time I am hearing about a case like this but this is the best adivce I can give. ... View more

Jeremy1102, I am a drop shipper too. If the payment is still processing it is not a good idea to ship the item at all. On your Paypal summery page if the item has a red flag on it and the status is pending that means that most likely the buyer has not transfered funds from a band or credit account to pay for the item. Also I should note that a lot of buyers do not intend to place funds in the accounts just to scam sellers. I suggest you contact the buyers and if they do not respond you need to start opening some non paying bidder cases, actually you can open these cases right now since you havent been payed since Feb. If you can get these cases opened and closed before this months end you can get your final value fee refunded to you from Ebay. ... View more