Just got off the phone with Product Site Support and they are saying the issue *hasn't* been fixed but that would "hopfully be fixed by the end of the day". I replied that of course, we all "hope" or "wish" that the issue would be fixed, and asked if she meant that it was likely to be fixed in that time frame, but she very carefully stick to the wording "hopfully", which is completly non-commital response, for the purposes of damage control. I kind of suspect that they might be the last to know if the issue has been fixed or not. I am confidant the issue is not with any of my buttons, as shipping was not charged via a particular button over the weekend, while the same button used yesterday did result in shipping being charged. I asked if they could just credit my account for the shipping that should have been charged, that way, I could just ship the orders. The last thing any of us want to do would be to post a notice on our sites that informs our customers that PP sometimes charges for shipping and sometimes they don't - this would quickly errode trust in using PP as a method of payment - basically a suicidal move on our part. If anyone has any evidence that the issue has in fact not been fixed yet, please post here and let us all know
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