Hello all, I really need your help. I purchased some clothes on November from an online shop and paid with paypal, with my debit card (linked to my bank account). I never recceived the parcel and the seller refunded me via paypal on January 7th. Since I have paid with the debit card, the refund was automatically sent by paypal to the original payment method, my debit card. It usually takes about 4 days after I see that the payment was refunded to my paypal account, until the money is available at my bank account. But on January 8th, I lost my debit card and issued another. Now I a worry that since the refund will go to the cancelled debit card, I will not receive the money (the bank account is open, and the same one). Since the debit card was in use and open on January 7th, when the refund was sent to my debit card by paypal, and got cancelled the next day, is it possible that the refund went through and the money will appear to my bank account shortly? The status of the refund when I log in to my paypal account is ''complete''. I spoke to my bank, they can't do anything since the card i closed. They told me to speak with paypal. Please help me! Thank you!
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