Customer purchased several items of jewelry from me at different times on my Facebook selling page. Notifies me weeks later that some of the items are damaged and broken. I requested that she send me photos of the items so I can refund her. She never sends the photos and keeps harassing me about the refund, even calls my cell phone,emailsme and leave threading messages. So I sent her a refund on the last batch items she bought from me, but she demands I refund her on every item she has nought from over the last 3 months. I told her to return all the items and I will refund her. She refuses do it. Now she is saying she is going to open a Pay Pal dispute against me. What should I do?
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