PayPal Community

I just got word from the PP Tech people:   "This is a known issue that appears to be affecting Firefox version 33 and up. We have tested with all other browsers and they should be fine. I would recommend trying the instructions attached as it has helped multiple customers."   The attached info says to use the newest Java 8 v 25 and also to empty the Java Cache which isn't the usual cache. You'd have to google how to do it. They attached a detailed file on it that had quite a few steps. @amyj67074 wrote: I have voided 3 lables in 12 hours. I'm getting the same windows. Not working or unavailable. Is everyone having this trouble?           ... View more

PS: Ebay has always worked fine for us on both Mac and PCs. ... View more

I updated the version of Java on one of my computers and it finally worked. However, it said that the version wasn't supported by the version of Windows I had (Win XP) and that it might not work right, but it did work. So I believe I'm OK now for my PC. My Mac says it has the newest vs of Java already installed yet it doesn't work so who knows about it. ... View more

Chuck, that's a bit awkward. Isn't it a repeat of the post just before mine? I read it already. OK, I suppose you can't assume that nowadays, even tho I refer to other posts, and to the thread, and I mention Stamps in my post. Anyway, I know about Stamps.com. I do half my biz via PayPal itself and half thru eBay. So the free Ebay-biz account probably won't work for me. Right? Or can I do all my PayPal biz free thru Stamps.com? That would be interesting.   One stop shopping is what I need.   I'm only trying to get to the bottom of why only Stamps/Endicia offer this ONE particular class of mail and what is the real reason why PP and eBay do not, and why they let ANY business willingly go to S/E. It's not businesslike. "I'm sorry, we can't help you, please go to our competitor."   I may well start using S or E if I can't figure another way out or find out why P/E do what they do. (Or why Click'n'Ship itself only offers limited postage.) Lastly, if I DO find out a sensible reason why the situation is as it is, then I might also start using S or E.   PS: I certainly can't continue to process orders manually and drive in and stand in line just for one class of mail.   PPS: I'm going to open an Amazon Store, too. Does Stamps or Endicia offer one-stop postage-shopping for those orders, too? (I don't know if payment would come thru PayPal at all in that case.)   --JP ... View more

ps: I just looked into this idea of "I'll just use my USPS Account."   I found these two things:   https://gateway.usps.com/bcg/login.htm   http://www.usps.com/nationalpremieraccounts/paymentaccount.htm   Neither make any normal sense. Neither mention anything about generating online postage or processing PayPal/eBay orders through an Account. (I looked thru their FAQ, etc.)   Anyone know if our problem can be solved by using a USPS Account?   Again: I'll only want to use ONE method to handle all my postage generating for PP/Ebay sales. ... View more

It is astounding to me that PayPal/eBay would WILLINGLY and BLATANTLY give business to any other company.   (The weight explanation is malarkey.)   Since PP/Ebay are in business, isn't their prime directive to make sure that as many Stamps.com and Endicia.com customers shop from PayPal/eBay instead?   This lack of 1st Cl Internat'l is driving me nuts. It's totally bonkers that eBay lets you sell with that class of postage but won't let you process postage for it. I have to take all of my (many) internat'l orders out of my online/automated system and manually process them and drive to the USPS and stand in line. It introduces huge chances for mistakes. There's no more digital accounting for my processing of those orders! Then the USPS receipt only says "Canada" on it. I send a bunch of orders to Canada every week so if a customer wonders about their package, I'm lost. Sure, I do my best to keep the paperwork, but every internat'l order is TAKEN OUT OF MY NORMAL WORKFLOW: total recipe for disaster. It's insane to have to have two separate processing/shipping tracks! It costs me hundreds of extra hours a year and thousands of $.   OK, I'm going to look into this "get a USPS Account" idea (that two people mentioned previously without any elaboration, as if it was obvious). Altho my local postmasters have never mentioned it. What's up there? I'm not confident that I'll be able to easily see what's involved online. Is "use my USPS Account" the answer?   If anyone here knows how to process PayPal/eBay orders online for First Class International, let's hear it!   Lastly, I hate the idea of paying a private company for postage if it has the taint of monopoly. The idea that Stamps.com and Endicia.com has an EXCLUSIVE on online postage drives me nuts as well. Actually, Click'n'Ship should offer ALL the classes. I note that C'n'S doesn't offer domestic 1st Cl, Media Mail, or Parcel Post. Thus the gov't offers very little online postage. They must sell the concessions to do it. Stamps. com and Endicia.com are the only buyers so far for 1st Cl Internat'l. That's nuts. I suppose it's not technically a monopoly. It must be that PP/eBay just won't bite.   Sure, I could switch to Stamps/Endicia, but that's another new, annoying thing with subscriptions, etc., involved. I hate the idea of doing it just for ONE class of postage! ... View more