In 2008 I made a purchase and never received the item. I tried to contact the seller several times by email, with no results, so I opened a dispute about my purchase. I tried several times to get my money back by contacting the seller and PayPal. The claim I opened was closed and never resolved. All I got was three emails from PayPal that my dispute would close by a certain date. Nothing more. To this day I am out of my money and have never heard from the seller and PayPal. Here is the email PayPal sent to open my dispute. The first of three. Nothing more. The seller never contacted me. There was never a resolution. Dear Aaron, You have opened a dispute for the payment you made to Jason Coleman on Dec 28, 2008 (Transaction 5DM453655N7628533) indicating that you did not receive the item you purchased. ---------------------------------------------------------------- Transaction details ---------------------------------------------------------------- Seller's name: Seller's email: Seller's transaction ID: Transaction date: Dec 28, 2008 Transaction amount: -$36.00 USD Your transaction ID: Case number: PP-627-270-735 Response deadline: Feb 19, 2009 By opening a dispute in the Resolution Center, you will be working directly with the seller to resolve this issue. We will email you when the seller posts a response. Most of the time, disputes can be resolved quickly and amicably in the Resolution Center. You'll be able to review the dispute details, communicate with the seller, or ask PayPal to decide the outcome of the case by filing a claim. ---------------------------------------------------------------- Next steps ---------------------------------------------------------------- - Log in to your PayPal account. - Click the "Resolution Center" tab. - Review the dispute details. - Post new messages to the seller. ---------------------------------------------------------------- Timeframe ---------------------------------------------------------------- You can escalate this dispute to a PayPal claim until Feb 19, 2009. On that date, we will automatically close the dispute. We encourage you to respond to the seller as soon as possible. A closed dispute cannot be reopened or escalated to a PayPal claim. To learn more about PayPal's dispute resolution process, log in to your account and click the "Tutorials" link on the "Resolution Center" tab. Sincerely, PayPal Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal page. ---------------------------------------------------------------- PayPal Email ID PP901
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