After my daughter begged me for these, I, too, bought the "Uggs" and received them 2 weeks later, after Christmas. They are clearly fakes -- what sheepskin pulls apart into 2 layers?! I've been trying to return them, sending an email within 14 days of receipt per their website (3 times) with no response. Btw, their website boasts "365 Day Return Policy". IF they do return my money, they are also taking $20.00 out of the proceeds to pay for the "free" shipping from China -- also noted on their website "FREE shipping both ways!". I just got onto the site and went through the checkout steps to see what payments they'd accept and I got this response: "All our staff are in vocation now. Please make your order 1 month later." Nice. I am planning on turning this company in since they are clearly cheating customers. Kelly
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