In April I established a subscription payment. In November, in an unrelated action, I deleted 1 of 1 backup funding sources from my PP account. In December, my sub payment failed. PP tells me, by email and phone, that my pmt failed b/c I deleted 1 back up funding source. In April I established a subscription payment. In November, in an unrelated action, I deleted 1 of 1 backup funding sources from my PP account. In December, my sub payment failed. PP tells me, by email and phone, that my pmt failed b/c I deleted 1 back up funding source. They don't tell me that my PP account and my current backup funding source both failed. It would not have been true if they had told me that! So, this pmt failure and PP-originated sub cancellation failed for purely theoretical reasons that have no basis in whether or not funding was available. In April I established a subscription payment. In November, in an unrelated action, I deleted 1 of 1 backup funding sources from my PP account. In December, my sub payment failed. PP tells me, by email and phone, that my pmt failed b/c I deleted 1 back up funding source. They don't tell me that my PP account and my current backup funding source both failed. It would not have been true if they had told me that! So, this pmt failure and PP-originated sub cancellation failed for purely theoretical reasons that have no basis in whether or not funding was available. So I have to contact the subscription administrator and explain that I had plenty of funding for that little $5 payment, PP just did not want to put it through. In April I established a subscription payment. In November, in an unrelated action, I deleted 1 of 1 backup funding sources from my PP account. In December, my sub payment failed. PP tells me, by email and phone, that my pmt failed b/c I deleted 1 back up funding source. They don't tell me that my PP account and my current backup funding source both failed. It would not have been true if they had told me that! So, this pmt failure and PP-originated sub cancellation failed for purely theoretical reasons that have no basis in whether or not funding was available. So I have to contact the subscription administrator and explain that I had plenty of funding for that little $5 payment, PP just did not want to put it through. A word to the wise. When you establish a subscription payment, or when a customer establishes a sub payment with you, when anything about that PP account's funding is changed, the payments will suddenly fail.
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