PayPal Community

We disputed it with Amex and got our money back almost instantly. ... View more

We just had the same occurrence, my wife ordered a chair from a Facebook ad and the PayPal receipt had the same merchant name. There is no receipt from the company nor a way to cancel. ... View more

I don't think they are. This happens from time to time both with PayPal and with other sites. I'm pretty sure it's because they have put up a pop-up ad that appears during login and you need to log in to clear it. It still takes a day or two to clear the error in PayPal. Luckily PayPal only makes you see the ad once. I have a contact at Quicken that I will run by theory by. ... View more

I was getting the same error, for several days.  This happens every few weeks.  You would think that PayPal would have learned how to fix this issue within hours or minutes rather than within days or weeks, considering it's an old problem.  I just did an an update individually (rather than 1 step update) and it resolved the issue, although I tried the same on Friday and it did not resolve the issue.  Although it claims it's because of the Quicken Server I am 99% sure it's related to the pop up marketing message that I had to clear after logging in to PayPal manually after seeing this issue the first time. ... View more

If you are not getting answers, check your spam folder.  I use a mail.com e-mail address and all of my denial notices from BML were stuck in Spam - which is usually a result of the the mail provider considering the SMTP server being used, to be unreliable and easy to use for sending Spam.  Makes you feel good about BML doesn't it?   Also although I thought all was OK with getting my account issue solved, because it had been closed, they told me they could not reopen it because of conflicting information, and asked me to send a fax of a utility bill.  This is rather odd considering PayPal has already requested that from me in the past (and I have sent it).  Usually banks can get this information when they need it.  Anyway I have sent the information they requested, and in the meantime I ordered the item I wanted on my credit card, so I no longer need BML (so why did I go to the bother of sending them the bill to prove my address?  because I don't want them to have incorrect information about me on file). ... View more

"Progress" if you can call it that.  This time, when I tried to link them I got a letter sent to me from BML, shown below.   It does not make sense - I was not trying to make a $1 purchase, I was trying to link the accounts - apparently BML is unable to tell the difference between an authorization and a purchase - that's my guess.  It also says that they are "unable to verify some of the information you provided with your purchase request."  Assuming that they are confused and really mean "authorization" - it still doesn't help because it doesn't tell me what's wrong.    Anyway, based on the previous reply, I did contact PayPal, spoke to a very helpful supervisor called Jonnah, who put me in touch with Keri at BML, who was also very helpful.  Guess why it's not working?  Because even though I can log in to BML, and when I do, the account looks active, the account was actually CLOSED!   In fact I may have actually been the one to close it, a long time ago.  It would be helpful BML if you disabled login, or at least told people it was closed when they logged in.   So now we may actually get a resolution to this.  Thanks nitrorc for spurring me to call PayPal.     This letter is in response to your recent request to open a Bill Me Later® account.Our records show that you requested a Bill Me Later account on 09/22/2011 in connection with a purchase of $1.00 at PayPal.   We regret that we are unable to approve you for the service at this time for the following reasons:   We are unable to verify some of the information you provided with your purchase request.   You do not need to respond to this letter. If, however, you have any questions about this service, please contact us at the above address.   Sincerely, WebBank, Salt Lake City, Utah ... View more

I am a techie, I had already made sure the format of the address was exactly the same, and it is.   I have also already contacted Bill Me Later by phone, and web, and the person I spoke to said my account was in order and it should be fixed within a few days - he also said that lots of people had been having issues trying to link PayPal and Bill Me Later.   I have heard nothing and it still does not work.  I have also sent a web question and nobody has replied to that.   If you don't want people to use the service then stop taunting us by waving it in our faces and then not letting us use it. ... View more

Frank, can you explain why I am not able to link the accounts, with no explanation given other than that you are unable to link them?  I also can't pay from Lenovo - either using Lenovo checkout or using Paypal - by Bill Me Later.  My Bill Me Later account is in good standing and I have good credit - in fact I opened a credit card the same day (later in the day) after having been unable to use Bill Me Later, and was granted, instantly, a much higher credit limit than in Bill Me Later.  It makes no sense.  I called Bill Me Later support, he opened a ticket, a week ago, and nothing has happened and nobody has got back to me. ... View more

I am having a different but similar issue - I get "Looks like we're unable to link your Bill Me Later and PayPal accounts.". ... View more