I recently purchased a Brother QL-570 to use with PayPal Multi-Order Shipping. Researched the devil out the the thermal printers before purchasing. All software, including Java (JRE 1.6.0_27), have been updated, default paper settings changed to reflect the approved DK-2205 (2-3/7" Continuous Length Tape), changed printer setting in PP setup, etc. OS is Windows XP Pro. When attempting to print my shipping labels, I am continually receiving a pop-up error. The error says: "Java Printing" with a graphic underneath showing a paper roll & 2-1/8" and a message that says: "The roll of labels or tape inside the machine does not matches (sic) the one selected in the application." The other side of the graphic shows the printer itself with a paper roll, & recognizing the "2-3/7" Continuous Length Tape". I am not having any issues printing on the same tape within any other application or the machine auto-recognizing the tape. Can anyone help? Thanks in advance!
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