Someone posted this b4 (it's in the archives). i have the same problem buthese original solution posted was no good because you cannot login much less get into set up In a nutshell the problem is this: if you set up SMS security keys for your account on a pc, when you try to get into your account on an iPad or iPhone from the eBay app or the paypal app you cannot login in. Why? Because the iPad / iPhone user is never given the prompt to REQUEST the SMS key be sent. What is the fix/ workaround? original post follows: ---------------------------- I am trying to make a payment using Paypal on the eBay app on my ipad (eBay Mobile). When I click to pay for an item by Paypal , I am taken to the Express Checkout "Secure Login" window. When I enter my mobile phone number and mobile pin into this window ( I have verified this pin on the main site), I receive the message "We are unable to log you in. On your computer, go to paypal website for further assistance" If I instead select the password login option, I enter my paypal account registered e-mail address and password, and receive the message "Please add the number on your security key to the end of your password to login". I do not have a physical security key - to log in on the main site, I receive sms security keys. How on earth do I log in to the express checkout?!! Please help, I'm at the end of my tether with this now......
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