I have been trying to pay off a sizeable balance for 2 1/2 weeks now only to discover that because Paypal uses 'various lenders' every one of them are at the same post office box (My payment the first time was "misapplied") but apparently they have different ZIP CODES. (???) They sent me a bill showing a ZERO balance, but when I tried to sign in to verify that information it would not accept my identification information, undoubtedly because I had a ZERO balance?? So I called and "Oh Gee Whiz!" your payment will have to be sent back to you (Which takes 5 - 7 days, and they blame the post office LOL!), and when I receive it I will have to re-write another check to send back to pay off the account (Is this ridiculous or what?). I just received yester day (All this has transpired in a week) a brand new bill with the previous balance reapplied to the account. My advice is don't believe what they have posted on their web site especially in a situation like mine, and then---sorry, don't believe what they tell you. Apparently one person worked for Commenity Bank and the other works for Synchrony Bank. Synchrony has made my life **bleep** for the past 2 years with denial of entry when proper information has been entered--many, many times and it will be Happy Days USA when I get rid of them. At present however I am trying to get them to tell me whether or not when my funds are returned, they will accept a wire transfer. I am sick to death of this. I actually reverted to my old training to track down the problem with the supposed address discrepancy. So following my old training once again, I will leave them in the dust. My suggestion to others is to do the same thing. Life should not be this stressful, people. Thank you!
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