Hi everyone, I have been on hold with PayPal on the phone for a while now so I thought I would try here. I am stuck in a loop and getting so frustrated! PayPal thought there was suspicious activity on my account yesterday; there wasn't, I was the one making the purchase. I responded to the text with 1 indicating I authorized the payment and PayPal responded with "For your protection, we've limited your acct due to a login from an unusual location. Log in to your PayPal acct for more info and next steps."
So here is where the loop begins... I log in and it asks me to verify my identity. I do that, then it asks me to resolve these issues by confirming my identity (done), uploading a photo ID (done), and changing my password. I change my password and it asks me to log back in, and then I am right back to where it was: I need to verify my identity and resolve the issues. Every time I change the password it just begins this endless loop again. My account is still limited and I can't even print the shipping labels I need to from eBay because of it. I even cleared my cache and have tried using a different browser, no luck.
Can anyone help? Thank you so much.
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