PayPal Community

Hello @trulytex,   Thank you for joining our community forum!   I understand you're looking to remove the email addresses from your PayPal account. You can find the steps on how to add/remove the email address in your PayPal account here : How do I add, remove or update an email address on my PayPal account   Since you're concerned about the email addresses associated with the subscription payments, you can update the settings of your automatic payments/subscriptions by following the steps listed here : how to update automatic payments   I hope this information helps!   Bindu ... View more

For the past 3 months, I have not been receiving email notifications when people subscribe to my service.  It's intermittent, yet all of them are supposed to go the same address.  They are not in my spam folder on the mailserver or in my junk folder in Outlook. Where are they?  People expect something from me when they subscribe, yet how can I provide the service if I don't know they've subscribed? ... View more

Same frustration.   I needed to cancel a single subscription, and finally found a way:   In my list of transactions, I found the customer's last subscription payment.  Then clicked on "details" for that payment, which took me to the "Transaction Details" page.  There's a link on the page, "See related [long serial no.]", which takes me to the details of the customer's subscription.  On this page, there's a "Cancel Subscription" link.   The above only serves for canceling a subscription, sorry to the rest of you, but I share your PayPal frustration! ... View more