I sold an item to a buyer, the buyer requested a refund, and I agreed. The buyer has agreed to mutually cancel the transaction so I may get credit for the FVF charges. I told the buyer I would refund the original purchase price, the original shipping price, and the return shipping price. When I went to process the refund through PayPal, it would only let me issue an amount equal to or less than the purchase price. How can I refund the buyer's return shipping charges also?
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