Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Oct-28-2010
veggiefan05
veggiefan05 Contributor
Contributor
5
Posts
1
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Your 5th PayPal Anniversary
The Return
Liked
Ice Breaker
Active
View all
Latest Contributions by veggiefan05
  • Topics veggiefan05 has Participated In
  • Latest Contributions by veggiefan05

Re: Not receiving payment confirmation emails! Any...

by veggiefan05 Contributor in Reporting and tracking (Archive)
‎Nov-12-2010 11:17 AM
‎Nov-12-2010 11:17 AM
See, I haven't had this problem in the last few weeks, but I think it's worse if it's some sort of sporatic problem. I'm worried I'll get complacent and fail to ship out another item when things go wonky again.   PAY PAL!!!! Hel-LO? Anybody awake in there? ... View more

Re: Not receiving payment confirmation emails! Any...

by veggiefan05 Contributor in Reporting and tracking (Archive)
‎Nov-02-2010 02:04 PM
‎Nov-02-2010 02:04 PM
So, PayPal! Two questions:   1)What's going on? 2) If this is a known issue, why aren't we being informed of notification outages? ... View more

Re: Not receiving payment confirmation emails! Any...

by veggiefan05 Contributor in Reporting and tracking (Archive)
‎Oct-31-2010 08:22 PM
‎Oct-31-2010 08:22 PM
Really, if PayPal is having issues, especially something that can really negatively effect their customers' businesses, why do they not send emails letting us know? (Or, is there a system like this that I don't know about?) Then, at least we'll know to go check PayPal to see if buyers have paid. A simple notification system would be nice--I think it's really unnecessary that we should have to call to get this type of information. ... View more

Re: Did not Receive and Email

by veggiefan05 Contributor in Reporting and tracking (Archive)
‎Oct-28-2010 02:26 PM
1 Kudo
‎Oct-28-2010 02:26 PM
1 Kudo
I have a post up now about this same problem. Like you, I need those emails so I know to ship items. I hope someone here can explain why this is happening and hopefully pass our problem up the chain so that it can be resolved. ... View more

Not receiving payment confirmation emails! Anyone ...

by veggiefan05 Contributor in Reporting and tracking (Archive)
‎Oct-28-2010 07:44 AM
‎Oct-28-2010 07:44 AM
I haven't been receiving some of my payment confirmation emails from PayPal...most of them I do, but every once in a while, I don't get one. This really is a problem for me, as I star the payment confirmation emails as they come in, to remind me to ship the product to the buyer. The first time this happened, the buyer sent me an email asking why they hadn't received their items...I searched every way I could in my emails and eventually I realized that PayPal had never sent me an email for the payment. This really could effect my eBay ratings and my business! Has anyone else had this issue? The strange thing is how I receive most of the emails I should, and it's not until I think I haven't received payment and go and check that I see that the buyer sent payment the same day of purchase and I just didn't know about it. It seems so random. ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!