Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in

Le forum de Communauté ne sera plus disponible à partir du 30 Juin 2025. Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

Si vous souhaitez signaler du contenu illégal et contraire au Règlement sur les services numériques de l’Union Européenne (DSA), veuillez cliquer ici.

since ‎Aug-03-2011
Hobbyhut
Hobbyhut Contributor
Contributor
4
Posts
2
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your 5th PayPal Anniversary
Your PayPal Anniversary
The Return
Organized
Liked
Ice Breaker
Active
View all
Latest Contributions by Hobbyhut
  • Topics Hobbyhut has Participated In
  • Latest Contributions by Hobbyhut

Re: International buyers win EVERY time -- fraudul...

by Hobbyhut Contributor in Disputes and claims (Archive)
‎Aug-03-2011 11:55 PM
‎Aug-03-2011 11:55 PM
Here's a little update... I was informed by Paypal that they do attempt to track into Canada via Canada Post's website. HOWEVER, I tracked numerous packages that were confirmed RECEIVED via positive feedback being left by the buyer and in EVERY case Canada Post comes back as "NO INFORMATION" on the package. So, infact Canada Post will NEVER list an item as delivered on their site and the fact remains that Paypal will find in favor of the buyer every time... Go ahead Canadaians, it's free game... start making claims on EVERY item from the U.S. -- maybe when Paypal is flooded with claims they'll do something about it, or maybe they'll just continue to take money from US sellers and not give a **bleep**. ... View more

Re: seller protection - appeals

by Hobbyhut Contributor in Watercooler (Archive)
‎Aug-03-2011 02:51 PM
‎Aug-03-2011 02:51 PM
So what your telling me then, is that Paypal followed the tracking number into the Canadian postal system to determine that it actually did not arrive... I would love to be privy to that same information if you could tell me how to go about it... I simply don't believe that Paypal does this as I have read post after post where sellers lose out when using international first class.   The shipment was mailed just prior to the postal strike and I actually do believe that the item has been lost do to that fact. Shouldn't special consideration be given in a situation such as a postal strike?  Can you tell me under what cicumstances paypal resolves claims by dipping into their own billions to settle a case without hitting up iether party for the funds? ... View more

seller protection - appeals

by Hobbyhut Contributor in Watercooler (Archive)
‎Aug-03-2011 02:26 PM
‎Aug-03-2011 02:26 PM
Perhaps I could get a real-time answer to this situation... I shipped a package to Canada and the buyer claimed non-receipt and opened a case... I obviously lost the case and paypal rewarded a fraudulent buyer with my money.   I have undisputable proof of shipment, and paypal cannot prove the item was not received by the buyer because shipments outside the U.S. are not tracked once they leave our borders... (USPS tracking #LJ259396732US)   This tells me that ANY buyer outside the U.S. who claims non-receipt will get a refund via chargeback whether they actually got the item or not...   My question is simply this... how is this a legitimate decision by paypal? Now when I try to appeal, paypal will not accept the tracking info coming back as "invalid action" -- honestly, how is this seller protection? ... View more

International buyers win EVERY time -- fraudulent ...

by Hobbyhut Contributor in Disputes and claims (Archive)
‎Aug-03-2011 02:07 PM
2 Kudos
‎Aug-03-2011 02:07 PM
2 Kudos
Paypal is biased against sellers with regard to non-receipt claims using international first class mail -- I shipped an item to Canada via Int. 1st Class and the tracking shows it went thru several channels before leaving the U.S. -- I can PROVE shipment, the buyer CANNOT prove non-receipt, and yet the money was taken out of my account as a charge back to the buyer.   This is VERY dangerous for sellers and this illegal loophole needs to be CLOSED NOW -- Paypal is a joke with regard to these judgement... their seller protection page says they have you "covered" when you do all of the things they require, but if you do all those things, and use international first class, you will not and cannot win a non-receipt claim because tracking ends at U.S. borders and therefor there is never a "delivered" status put on your shipments!   I would like to know under what cicumstances paypal will actually cover anything out of their own pocket? I guess the answer is under NO circumstance whether you continuously send them fees or not.   This is a ridiculous policy and actually promotes FRAUD by buyers outside the U.S. -- PAYPAL, LISTEN UP AND MAKE CHANGES HERE! -- Require insurance or registered mail or SOMETHING... you cant just keep giving these buyers their money back every single time... it will result in people denying foreign buyers, but atleast they will be PROTECTED... isn't that what your supposed to be doing with seller PROTECTION? ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros