"The contact information you submitted does not match the information on file for your UPS account. Either update your UPS account information by visiting www.ups.com or update the information below" I have an eBay store; each time I try to print out a label to ship out a package to my customers, I end up at the PayPal website, which will allow me to print out a UPS shipping label for those customers that have chosen that shipping method. However, every SINGLE time I have tried to print out a UPS shipping label, I get an error message saying that there is a PROBLEM with my UPS account. I have called UPS THREE TIMES and I have found that the UPS account is CURRENT, and that my address information at PayPal MATCHES the information in the "Maintain Your UPS Account" fields. Despite what the error message in red says, the information for both UPS and PayPal MATCHES. I cannot CONTINUE to have this problem, because there is an unnecessary delay to ship out the items my customers have rightfully won, and they EXPECT to get their eBay items in a reasonable amount of time. Also, because I have to go to the UPS website to print out labels, I cannot qualify for the lower shipping rates that eBay had been offering. I have had to pay the full UPS shipping price each time. (eBay says I ought to qualify for discounted shipping rates, but I do NOT get those rates, probably because of the failure of the PayPal-to-UPS interface!!!!) I also have had problems with inaccurate labels - as I have had in the last few days - because the recipient never got his package because the label I had to fill out manually did not have the information that was on eBay. If the PayPal-to-UPS interface had been working PROPERLY, I would not have had these problems. Chris
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